Sales Engineering and Trading

Commercial and Sales Engineering Department

This unit is responsible for marketing, attracting new customers, and managing contracts. Located at the Hajm Sepahan Steel factory, the Commercial and Sales Engineering department maintains communication with clients, follows up on orders, provides technical consultation, and offers after-sales services. Additionally, it manages the procurement of raw materials, negotiations with suppliers, and logistics for both products and raw materials. Pricing, market analysis, and sales improvement strategies are also key responsibilities of this department. It serves as the link between the factory and the market, ensuring effective oversight of product sales.

Responsibilities of the Commercial and Sales Engineering Department:

1. Market and Target Customer Identification:

   • Analyzing the market, identifying target industries, and evaluating competitors.

2. Sales Management:

   • Building and maintaining relationships with customers, offering competitive pricing, tracking orders, and drafting contracts.

3. Advertising and Marketing:

   • Promoting products via the company website, exhibitions, social media platforms, and branding activities.

4. Order Planning:

   • Forecasting demand, coordinating with production teams, and managing inventory levels.

5. After-Sales Services:

   • Providing technical support, addressing customer complaints, and maintaining customer satisfaction.

6. Procurement of Raw Materials and Equipment:

   • Purchasing raw materials, controlling costs, and establishing a reliable supply chain network.

7. Exports:

   • Identifying international markets, coordinating transportation, and ensuring compliance with global standards.

8. Financial Analysis and Profitability Management:

   • Calculating profits and losses, implementing strategic pricing, and preparing financial reports.